Printer Return Policy
Before you buy your printer, please double check that the features you want are found on the printer you have selected. Check for PC vs MAC connectivity, color printing functions, speed, network capability, etc. We have provided links to the HP specs for all printers listed within our website. Please take the time to review the printer specifications before buying.
If your printer is unopened, you can return the printer within 30 days of invoice date for a refund or credit less shipping charges and a 25% restocking fee. *
If your printer is opened, All laser printers are not returnable after the box is opened.
If your printer is defective, the HP manufacturers warranty covers defective printers for one year. Please contact HP by calling 800-474-6836.
If the MICR toner cartridge is defective, Advantage Laser Products has a one year warranty from date of invoice should you experience any cartridge issues. Please contact customer service at the number listed below*
All sales on RDM products are final, no returns allowed.
*Call customer service for a RMA # before returning your printer or MICR toner cartridge: 1-800-722-2804x1
**No refund or credit will be given if the printer is lost or damaged during shipping back to Advantage Laser Products. For this reason we highly recommend that you insure the printer when returning.