Satisfaction GuaranteedPremium and Advantage Brand Cartridges
"No Worries" Guarantee - Quality Guaranteed!
Advantage Brand remanufactured toner cartridges, check stock, envelopes, font hardware/software, ink jet refills and New Modified MICR cartridges are guaranteed to be free from damage and/ or defects.  Our policy is simple.  Within one year from the time of purchase, our customers can return a damaged or defective cartridge. After examination, if the cartridge is defective or damaged, Advantage will replace the cartridge free of charge or simply refund the original purchase price—it’s the customer’s choice.  In the event we determine that the cartridge is empty or otherwise defective, no credit will be applied. If we did something wrong, we’ll make it right—that’s the Advantage Guarantee!  
OEM Cartridges (HP, Lexmark, Brother, etc) Guarantee
All Non-Advantage Brand products (OEM Brand Toner/Ink/Drums) are guaranteed to be free of defects, damage and poor workmanship for 90 days from day of purchase. After 90 days you may still be able to return the products for replacement with the original manufacturer. Most manufacturers guarantee their products for one year.