Our Guarantee
Advantage Laser Products guarantees its Advantage Brand Products to be free from damage, defects or poor workmanship for 1 year from date of purchase.  Advantage Brand Products include Remanufactured Toner, Check Stock, Envelopes, Font Hardware/Software, Ink Jet Refills and New Modified MICR Toner.  We will replace the item or refund the purchase price, it is the customer's choice.  Our experienced technicians are well equipped to diagnose damage or defects, if they are unable to duplicate or discover a problem, the customer assumes the cost of the replacement or original shipment if no replacement was ordered.

**All Non-Advantage Brand products (OEM Brand Toner/Ink/Drums) are guaranteed to be free of defects, damage and poor workmanship for 90 days from day of purchase.

If you wish to return unused merchandise, you may do so for up to 1 year from purchase date for Advantage Brand items and 90 days for all OEM products.  The customer assumes the cost of shipping the merchandise back to Advantage and must insure their product against damage/loss.  Customer's will be assessed a 15% restocking fee after our evaluation team determines the product is still in re-sellable condition.  If the product comes back and it is not in resellable condition, no credit will be issued.  Anything over 1 year old will not be credited.  If a return item is lost or damaged in shipping, the customer must file a claim with their preferred shipper and no credit will be issued by Advantage. 

Advantage Laser Products is committed to providing our customers with a quality product, but more importantly...the best possible service.  Please let us know how we can improve or for explanations on our return policy! sales@advlaser.com